How Can I Measure the Success Of My Telehealth Program?
Success comes down to value. Value, ultimately, for your patients which can be translated into dollars and cents and happy customers. Given the many healthcare initiatives hospitals can proceed with, why choose second opinions? And if you do, how do you measure the success of that program?
During the Covid-19 pandemic, the value proposition of a virtual or ‘Digitally Enabled’ healthcare program was abundantly clear. Enabling patients and even healthcare workers to stay home when and where possible freed up essential space in hospitals and other facilities and reduced the risk of transmission.