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Here at Purview, we take great pride in our client retention rate and our over 98% client satisfaction rate. Both our account management team and our customer support team are instrumental in fostering lasting relationships, but what is the difference between the two teams?

Are you running into issues with your imaging study not transferring, not being accepted by another database, or not viewable within an FDA-approved viewer? If so, you could potentially be encountering a DICOM standard compliance issue.

Due to the size of DICOM files, viewing medical images remotely can be difficult. In addition to the bulky file size, you must also be careful to keep your patient's e-PHI secure. Complexities aside, it is important for many modern practices to be able to access medical images remotely to avoid delaying appointments, procedures, or treatments. There are many options out there, but understanding the benefits and disadvantages is an important step in deciding which remote viewing method is best for you.

For years, medical practices have been distributing patient records back and forth via email. So you may ask yourself, “if it's not broke, why fix it?” Well... it actually is broken. Apart from being an inefficient way to distribute large files, refusing to invest in a secure platform to send and receive sensitive data can cost your practice more than money.

Many healthcare institutions we work with have a goal of not only improving medical outcomes but also reaching more patients. If these are some of your priorities, you likely have explored formalizing a second opinion program to make it easier for patients to seek out your expertise. No matter where you are in the search for a program to expand your footprint, a valuable step would be to understand how you can launch a successful second opinion program. So, where should you start?