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Claire Kelly

roi of telehealth remote second opinions

The ROI of Remote Second Opinions

The telehealth market is expected to multiply three-fold to $130.5 billion USD by 2025. The increase in demand has been propelled by consumer preferences but the catalyst for the rapid growth can be largely attributed to the COVID-19 pandemic. Remote Second Opinions are a particularly appropriate use of telemedicine, since much of the work is assembling and reviewing existing clinical data. If you’re not currently offering remote second opinions in your practice, now is a good time to consider getting started.


An important question when exploring the benefits of remote second opinions, other than your patients’ demand, is the potential for increasing your revenue. You need to be sure it’s worth your investment before committing, and we get that. In this post we will walk you through the costs associated with offering remote second opinions and the potential revenue to help you decide whether it is an investment that you want to make.

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How Patient Perspectives on Telehealth are Changing

As providers grapple with the question of whether telehealth services can provide sufficient care as a substitute for an in-person visit, the global telehealth market is moving forward with or without them. Projections expect the market to multiply by more than 3x by 2025 – to $130.5 billion. 

Prior to the COVID-19 pandemic, telehealth was being adopted at a snail's pace. Today, providers have had no choice but to adopt some form of remote communication with their patients in order to stay afloat. Although the pandemic was the catalyst, there have been many factors that have been slowly moving the healthcare industry toward telehealth, the greatest being patient demand.

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Doctors and patients can meet remotely through synchronous video conferencing within Purview's Expert View

What is telemedicine and what type is best for my organization?

PSA-  Purview is offering a number of solutions and services free of charge to aid with the coronavirus pandemic. Learn more about them here. 

In this series of blogs, Translating Healthcare, we will highlight and break down the meaning of phrases and terminology that are increasingly used, but not always widely understood, in healthcare today.

The words Telehealth and Telemedicine are showing up with increasing frequency on medical blogs, websites, and in the news. Since the advent of the coronavirus pandemic, you likely have even heard them directly from the mouths of healthcare providers, legislators and supporters.

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Nurse and doctor examining xray in hospital

How to Own Your Health Through Second Opinions

Note: When urgent treatment is required, it is important not to wait to receive a second opinion. If you have a medical emergency, please call 911 immediately.

Think about the last time you bought a car. If I were a betting woman, I would wager that you shopped around at many dealers, spoke with friends and family about your options, and gathered all the information you could before deciding on the vehicle that would hopefully transport you for years to come. As well you should – a purchase of that size is a big commitment.

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